ROLLING HOSPITALITY
Your Partner in Motion
Elevating Railway & River Experiences - One Journey at a Time
EXPERTISE
TRUST US ON THE JOURNEY, WHILE YOU FOCUS ON THE DESTINATION
In a world where paradigms shift and boundaries blur, our company stands at the forefront of a transformative journey where hospitality and travel converge into a seamless experience. We envision a future where time is redefined, where the essence of travel transcends mere destinations, and the journey itself becomes a destination. At the heart of our mission lies the belief that crafting unforgettable experiences is an art form, one that we meticulously tailor to meet and exceed every traveler's expectations. From excellence to tranquility, from emotions to rejuvenation, we are architects of moments that linger in the soul, shaping the very essence of travel for each company we serve. Contact us as we redefine travel, not just as a means to an end, but as a profound and enriching tapestry of experiences woven with care and dedication.
1. FEASABILITY
Trains and routes audit
Benchmarks & trends
Study of existing facilities
Strategic & financial feasibility study
Assessment of performance opportunities
2. CONCEPTUALISATION
On board Technics and Architecture
Functional operationnal on board layout
Plan revisions with on baord constraints
Opening phase plan
3. OPERATIONAL DEPLOYMENT
Service Blueprint mapping
Recruitment guidelines
Training creation
Menu Guidelines
Standards of Operating Procedures
Health & Safety Standards
OS&E
4. PERFORMANCE FOLLOW UP
Aligned Key Performance Indicators
Customer feedback analysis
Employees feedback analysis
Performance management system
CLIENT SERVICES
OUR EXPERTISE
FEASIBILITY
Trains & Route Audits
Benchmarks & Trends
Study of existing Facilities
Strategic & Financial Feasibility Studies
Assessment of Performance Opportunities
CONCEPTUALISATION
On board Technics & Architecture
Functional Operational On-board Layouts
Plan Revisions with On-board Constraints
Opening Action Plan
OPERATIONAL DEPLOYMENT
Service Blueprint Mapping
Recruitment Guidelines
Transitional Executive Management
Training Outlines
Culinary & Beverage Guidelines
Standards of Operating Procedures
Health & Safety Standards
Operating Supplies and Equipment
Furniture, Fixtures and Operating Equipment
Off & On-Board Experience Assessment
PERFORMANCE FOLLOW UP
Aligned Key Performance Indicators
Customer Feedback Analysis
Employees Feedback Analysis
Performance Management System